Firstly, check whether your non-VPNed internet is working - open https://cafebazaar.ir/ and at least one other local website to make sure the pages load.
Secondly, restart your phone: If your internet connectivity is working but the VPN doesn’t show any traffic, restart your device.
Thirdly, try on another device:
If you still can’t connect, check whether your other devices are able to connect. If you are able to connect on another device,
- Uninstall or at least deactivate any other VPNs on your device before trying to connect (some VPNs sneakily start and connect automatically at the device start)
- Disable your firewall and antivirus software temporarily to see if that resolves the issue.
- Copy & store an app activation code (see FAQ How do I set up the VPN on another device?),
- Download the latest app from https://www.ironlink.app/
- Uninstall and newly install the app on the device where you can’t connect
- Activate the new app with the copied code in #3
- Try connecting again
Fourthly, if the app can't connect, send logs to support@ironlink.app or via our Telegram and wait for help.